Supported living
Support in a home of the person's own, delivered in partnership with local commissioners and adult social care teams. Available up to 24 hours a day where assessed as needed.
Our services
Supported living and personal care, shaped around each person
Support ranges from a few planned hours a week to full 24-hour support, always agreed with the person and the professionals involved in their care.
Personal care
Regulated personal care for adults living in their own home: washing, dressing, toilet and bathroom support, physical assistance, moving and handling.
Medication support
From prompting to full administration, with clear records, competency-assessed staff and regular audit.
Mental health & wellbeing support
Understanding needs, recognising triggers, developing coping strategies, maintaining routines and engaging with community mental health teams.
Tenancy & daily living skills
Budgeting, bills and correspondence, shopping, cooking, cleaning, laundry and everything that keeps a tenancy secure.
Community inclusion
Building confidence to access education, volunteering, employment, social groups, hobbies, faith and cultural activities.
Crisis prevention & relapse planning
Wellbeing plans, relapse indicators, crisis contacts, positive risk-taking and timely multi-agency escalation.
Appointments & professional liaison
Support to attend GP, psychiatry, therapy and social care appointments, with coordinated communication between everyone involved.
Support for additional health needs
Support relating to conditions such as epilepsy or diabetes, and accessible accommodation needs such as ground-floor living.
Who we support
Adults aged 18–65 with mental health needs
We support people whose mental health may affect their confidence, independence, daily routines, emotional wellbeing, ability to maintain accommodation and involvement in their community.
- Adults aged 18–65 with a mental health need
- People who may have additional needs or physical health conditions
- People moving on from hospital, inpatient or residential settings
- People at risk of tenancy breakdown or repeated crisis admissions
- People who need accessible accommodation, such as ground-floor living
- People stepping down from higher-intensity support towards independence
Our support pathway
From first contact to growing independence
- 01
Referral & information gathering
We gather information from the referrer, the person and professionals already involved.
- 02
Assessment
A person-centred assessment of needs, strengths, aspirations, risks and preferences.
- 03
Support plan & risk assessment
Agreed with the person, setting out how support is delivered, by whom and when.
- 04
Transition & settling in
A planned, unhurried move with consistent staff and close professional liaison.
- 05
Review & progression
Regular reviews, co-produced outcomes and staged reduction of support as independence grows.
Flexible hours
Waking days, sleep-ins and 24-hour packages, including shared and single-occupancy settings, agreed with commissioners on the basis of assessed need.
Quality assurance
A planned audit schedule, staff supervision and appraisal, feedback and co-production with the people we support, and learning from every concern raised.
Not sure if we're the right fit? Ask us.
Whether you are a care coordinator, social worker, housing provider or family member, we are happy to talk through what support might look like.